Frequently Asked Questions

Screenshot reference: https://anicca.co.uk/about-us/faqs/

FAQ

If you are running a website that is dealing with the general audience or some specific customers, then it is compulsory to have a detailed Frequently Asked Questions (FAQ( section on your website. The FAQ section will provide answers to the common questions that are asked repeatedly. By providing them in one place, you don’t have to answer them multiple times and the users won’t need to ask the questions separately.

As the FAQ section provides a large amount of information on a single page, it is very important to design that page in a friendly, welcoming and organized way. Various websites have adopted different layouts and designs for their FAQ pages. Finding out the ideal solution for your website could be very confusing at times. That’s why we have collected 20 best FAQ pages from all over the internet. Go through them and let us know which ones you like and which ones you don’t. Also, don’t hesitate to let us know if you have a new idea for designing your next FAQ page.

reference: https://dcrazed.com/build-proper-faq-pages-20-examples-explained/

Own notes below:

The frequently asked questions sections are responsible for providing the answers instantly for those people who are looking for them. If you are lucky enough, by preparing the valuable FAQ page you can bring more leads to your e-commerce website. If you contain interesting information, the people who are looking for the answer can come to your website.

It's obvious that you cannot include the answers to the questions like "Who controls the world" or any different type of generic question. Be specific during preparing your FAQ and try to answer the question according to your business. Try to predict what customers will be asking about or check what kind of question the competitors already answered.   
By properly prepared FAQ section you improve trustworthy of your company.

Value=more leads.

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